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Casper mattresses - reviews, awards, discounts and buying guide
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Casper is a relatively new mattress company which (at the time of writing) makes three mattresses, as well as other sleep-related products. They've won multiple awards and have very positive customer reviews, so they are certainly worth considering if you are shopping for a new mattress and don't feel a strong loyalty to one of the 'traditional' big-name mattress companies.
Here's our summary of Casper mattresses, with advice on what a Casper mattress is like, and how to pick which one is best for you. |
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What type of mattresses do Casper make?
Let's start with the basic stuff, since most normal people only have an interest in mattresses every 5 or 10 years and probably don't follow the daily thrills of the mattress industry.
Most mattresses are made from either springs or foam, or a combination of the two (a 'hybrid' mattress).
Pocket springs are the more 'traditional' way of making a decent mattress but the best mattresses using foam offer consistent support all over and they can be better for people with allergies.
Casper's three mattresses at the time of writing look like this:
One other thing worth realising is that whilst The Casper and The Hybrid use memory foam, they are designed in a different way to traditional memory foam mattresses (apologies if I'm boring you, but I'll keep this bit brief).
Usually, memory foam mattresses put the memory foam layer on top. Some people like the feel of memory foam whilst some people don't like the 'sinking feeling' and the way it can make you feel a bit warm. However, The Casper Hybrid and The Casper both have memory foam layers lower down the mattress with a different type of foam on top. The idea is that you get the support of memory foam without it feeling like you are sinking. You'll find that quite a few 'bed in a box' companies have taken this approach.
'The Essential' mattress doesn't use memory foam. It uses a firm foam on the bottom and a softer foam on top.
All three of them are part of the newish trend for delivering a mattress in box. This makes it much easier to deliver and to get up your stairs without taking several pictures off the wall. It arrives squashed up and then slowly expands when you open it.
Most mattresses are made from either springs or foam, or a combination of the two (a 'hybrid' mattress).
Pocket springs are the more 'traditional' way of making a decent mattress but the best mattresses using foam offer consistent support all over and they can be better for people with allergies.
Casper's three mattresses at the time of writing look like this:
- The Essential is the cheapest Casper mattress. It uses two layers of foam. At the time of writing, a double mattress costs £400. Casper say it has a 'slightly firmer level of support' than the other two, although most reviews and guides say it is medium/firm.
- The Casper is their mid-priced and most popular mattress. It uses four layers of foam, including 'memory foam'. It is £600 for a double mattress at the time of writing. It's usually described as a medium firmness mattress by reviewers.
- The Hybrid is the most expensive Casper mattress. It uses a mixture of springs and different types of foam, including memory foam. It is £800 for a double mattress, at the time of writing. Most people say this one is medium or medium/firm.
One other thing worth realising is that whilst The Casper and The Hybrid use memory foam, they are designed in a different way to traditional memory foam mattresses (apologies if I'm boring you, but I'll keep this bit brief).
Usually, memory foam mattresses put the memory foam layer on top. Some people like the feel of memory foam whilst some people don't like the 'sinking feeling' and the way it can make you feel a bit warm. However, The Casper Hybrid and The Casper both have memory foam layers lower down the mattress with a different type of foam on top. The idea is that you get the support of memory foam without it feeling like you are sinking. You'll find that quite a few 'bed in a box' companies have taken this approach.
'The Essential' mattress doesn't use memory foam. It uses a firm foam on the bottom and a softer foam on top.
All three of them are part of the newish trend for delivering a mattress in box. This makes it much easier to deliver and to get up your stairs without taking several pictures off the wall. It arrives squashed up and then slowly expands when you open it.
Which awards have Casper mattresses won?
There have been various awards given out to Casper over the last few years, including:
- Back in 2015, Casper picked up a lot of attention for winning an award from Time Magazine for something called the 'Top 25 Inventions of the Year'. They were praised as 'one of many startups upending the sleep industry' with the idea of just offering a smaller choice of products and delivering it in a box.
- 'The Essential' mattress and 'The Casper' mattress were both named as 'best buy' by independent experts.
- In 2020 'The Essential' mattress was voted as 'Product of the Year' in the mattress category in the 'Consumer Survey of Product Innovation'.
- 'The Casper' mattress was 'Approved' by the Good Housekeeping Institute. They said that 'The mattress felt luxurious, substantial, and sturdy in design'.
- Other prominent mattress guides which feature Casper include ones from Evening Standard and Real Homes.
What reviews do customers give Casper mattresses?
Awards are wonderful, but I'm a big fan of looking up average scores from customers. Most mattress companies show off their 5 star reviews on their own website, but we prefer to dig out reviews from third-party websites.
Casper as an overall brand was scoring a very strong 4.5/5 on TrustPilot when we checked. That puts it as one of the highest rated mattress brands on TrustPilot.
If you're interested, here are all the mattress brands we were able to find on TrustPilot. We searched in March 2020 and have underlined Casper. We used the 'TrustScore'. We couldn't find a few of the big name mattress brands (such as Vispring) and also excluded a few which only had a handful of reviews.
Where two brands had the same score, we put them in alphabetical order.
You can also find customer ratings for the individual mattresses.
When we checked in March 2020:
So, as you can see, Casper's mattresses and the brand overall get scores around 4.5/5 most of the time.
Casper as an overall brand was scoring a very strong 4.5/5 on TrustPilot when we checked. That puts it as one of the highest rated mattress brands on TrustPilot.
If you're interested, here are all the mattress brands we were able to find on TrustPilot. We searched in March 2020 and have underlined Casper. We used the 'TrustScore'. We couldn't find a few of the big name mattress brands (such as Vispring) and also excluded a few which only had a handful of reviews.
- Brook + Wilde - 4.8/5
- Ergoflex - 4.8/5
- Dunlopillo - 4.7/5
- Dormeo - 4.6/5
- Eve Sleep - 4.6/5
- OTTY - 4.6/5
- Simba Sleep - 4.6/5
- Casper - 4.5/5
- Sleepeezee - 4.5/5
- Silentnight 4.3/5
- DreamCloud - 4.3/5
- Emma Mattress - 4.2/5
- Nectar Sleep - 4.2/5
- Mammoth - 3.7/5
- Hypnos Beds - 3.6/5
- Happy Beds - 3.4/5
- Sealy - 3.4/5
- Harrison Spinks (manufacturer of the John Lewis & Partners Natural Collection) - 3.3/5
- Tempur - 3.2/5
Where two brands had the same score, we put them in alphabetical order.
You can also find customer ratings for the individual mattresses.
When we checked in March 2020:
- 'The Essential' mattress was scoring 4.4/5 on Google reviews and 4/5 on Amazon.co.uk
- 'The Casper' mattress was scoring 4.4/5 on Google reviews and 4.3/5 on Amazon.co.uk
- 'The Hybrid' mattress was scoring 4.3/5 on Amazon.com
So, as you can see, Casper's mattresses and the brand overall get scores around 4.5/5 most of the time.
What guarantee and home trial period does Casper offer?
Mattresses which arrive squashed into a box tend to offer much more generous guarantees and trial periods than you might get with a 'traditional' mattress which you would buy in a shop. A few years ago, it was unusual to offer a testing period for a mattress whereas now it is quite common. Rather than trying a few mattresses for a few seconds in a showroom, you just pick one online and see how you feel about it after a few nights.
Casper offer a 100 night 'risk free trial'. You pay for the mattress up front and then they'll provide a free return for you if you don't like it. Some other brands will only swap your mattress, whilst Casper will offer a refund. It's always worth reading the terms and conditions of a return.
Casper offer a 100 night 'risk free trial'. You pay for the mattress up front and then they'll provide a free return for you if you don't like it. Some other brands will only swap your mattress, whilst Casper will offer a refund. It's always worth reading the terms and conditions of a return.
Where can I buy Casper mattresses?
Casper mostly sell their mattresses direct from Casper.com. Occasionally, you'll find offers and discounts and they also sell bedding and their own pillow. When we have discounts code for Casper, we add them to our section about The Casper on our top 10 mattresses guide.
You can also buy The Casper and The Essential from Amazon in the UK. It's worth checking prices from Casper.com and Amazon.co.uk, as the prices aren't always the same.
You can also buy The Casper and The Essential from Amazon in the UK. It's worth checking prices from Casper.com and Amazon.co.uk, as the prices aren't always the same.
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