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Emma Hybrid Mattress UK Review and Discount Codes - 2020 and 2021
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Emma sell four mattresses including: a budget model (Emma Essential), a 'standard' model (Emma Original) and two hybrid versions which combine springs with foam (Emma Hybrid and Emma Original Hybrid).
This guide is primarily about the Emma Hybrid Mattress but we will also see how it compares to other mattresses under the Emma brand on price and specification. If you're looking for advice on the Emma Mattress/Emma Original then we've got a different guide, which is equally enthralling. Please read on if you're considering the Emma Hybrid or perhaps if you're deciding which Emma mattress to buy. No really, please read on, it's very lonely here (Ed: try to sound less desperate). Prices referred to are for double size mattresses and are correct at the time of writing. |
Emma has become one of the better known 'bed in a box' mattress brands
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Which is best? The Emma Essential, Emma Original/Emma Mattress, the Emma Hybrid Mattress or the Emma Original Hybrid?
As the table below shows, three of the Emma mattresses have a lot in common. If they met at a party they'd probably get on very well.
The 'Original', Original Hybrid' and 'Hybrid' are the same depth (25cm) and they both come with a long trial period (200 nights) and a long guarantee (10 years).
However, the most notable differences are that:
The 'Original', Original Hybrid' and 'Hybrid' are the same depth (25cm) and they both come with a long trial period (200 nights) and a long guarantee (10 years).
However, the most notable differences are that:
- the Emma Hybrid Mattress is made of mini springs and foam, whilst the Emma Original/Emma Mattress is just made from various layers of foam and the Emma Original Hybrid is made using larger pocket springs. It's worth realising that the springs on the Emma Hybrid Mattress are very small compared to 'normal' pocket springs that you get on the Emma Original Hybrid and most other mattresses. The idea with the Hybrid model is that the foam does most of the work supporting you whilst the mini springs offer 'advanced pressure relief and boost breathability'. Emma also reckon that the mini springs are 'proven to extend the lifespan of your mattress'.
- prices go up as you add springs. When they're both full price, you'll pay about £100 extra for the hybrid model, with a bit of variation depending on the size. You'll pay another couple of hundred pounds for the hybrid version with larger springs.
- my advice would be to get one of the Emma mattresses with a 25cm depth if you can afford it. The exception would be if you are looking for a cheap guest bed or if you need a thin mattress for a specific purpose such as a bunk bed or a trundle bed which often have limits on how deep a mattress they can accommodate. 18cm is relatively thin for a mattress and larger adults will get a better level of support and comfort from one of the 25cm deep mattresses.
Name |
Construction |
Warranty & trial length |
Depth |
Price (double) |
Two foam layers |
5 years, 200 nights |
18cm |
£438 |
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Three foam layers |
10 years, 200 nights |
25cm |
£699 |
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Three foam layers and mini springs |
10 years, 200 nights |
25cm |
£809 |
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Three foam layers and larger springs |
10 years, 200 nights |
25cm |
£1059 |
What reviews do customers give The Emma Hybrid Mattress?
Reviews on Emma's own website show as 4.6/5 next to the Emma Hybrid mattress, as of January 2021.
However, it's worth noting that this is the score for the Emma brand on TrustPilot rather than for this specific mattress. That score is after a whopping 16,000 reviews but it does include the Emma Pillow as well as customer service and anything else that people wanted to include in their score.
Nonetheless, it's an outstanding score.
To figure out quite how outstanding it is, it's helpful to look at other mattress brands on TrustPilot, as of January 2021:
(Some necessary waffle - we couldn't find some brands on TrustPilot, such as Vispring and Rest Assured. There was also significant variation in how many reviews a brand had received).
So, Emma as a brand is one of the high scorers on TrustPilot. But what about the Emma Hybrid mattress, I hear you ask? The current review scores that we could find were:
However, it's worth noting that this is the score for the Emma brand on TrustPilot rather than for this specific mattress. That score is after a whopping 16,000 reviews but it does include the Emma Pillow as well as customer service and anything else that people wanted to include in their score.
Nonetheless, it's an outstanding score.
To figure out quite how outstanding it is, it's helpful to look at other mattress brands on TrustPilot, as of January 2021:
- Ergoflex - 4.7/5
- Brook + Wilde - 4.6/5
- Dormeo - 4.6/5
- Dunlopillo - 4.6/5
- Emma Mattress - 4.6/5
- OTTY - 4.5/5
- Eve Sleep - 4.5/5
- Simba Sleep - 4.5/5
- Nectar Sleep - 4.3/5
- Casper - 4.3/5
- Sleepeezee - 4.2/5
- DreamCloud - 4.2/5
- Silentnight 4.2/5
- Tempur - 3.7/5
- Mammoth - 3.2/5
- Sealy - 3.2/5
- Happy Beds - 3.2/5
- Harrison Spinks (manufacturers of the John Lewis & Partners Natural Collection, Somnus and Herdy Sleep) - 3/5
- Hypnos Beds - 2.9/5
(Some necessary waffle - we couldn't find some brands on TrustPilot, such as Vispring and Rest Assured. There was also significant variation in how many reviews a brand had received).
So, Emma as a brand is one of the high scorers on TrustPilot. But what about the Emma Hybrid mattress, I hear you ask? The current review scores that we could find were:
- 4.2/5 on Amazon after 50+ reviews
- 4.3/5 on Google reviews, although that was after a grand total of three reviews so not really enough to go on.
What type of mattress is The Emma Hybrid Mattress?
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As you'll have gathered by now, the Emma Hybrid Mattress is made from a mix of springs and foam. The majority of mattresses are made from one or the other.
Some 'hybrid' mattresses are close to a 50/50 mix of springs and foam (e.g. Brook + Wilde's Lux Mattress, £799) whilst the Emma Hybrid Mattress is mostly made from foam and has a smaller layer of mini springs (2cm). For many years, we all slept on sprung mattresses. Many of us still do, and they provide a familiar feeling of bouncy support. More recently, memory foam mattresses became a popular alternative. Some people find them a bit too hot or don't like the sinking feeling but others reckon that they offer more consistent support. The idea of a hybrid mattress is to get the best of both worlds. In the case of the Emma Hybrid mattress, the memory foam layer isn't right on top, which is a cunning bit of design which aims to stop you getting too hot in bed. The other bit of jargon you might have seen associated with the Emma Hybrid mattress is that it's a 'bed in a box'. That's the name given to the modern range of mattresses which have the air removed and arrive squashed into an easy-to-deliver box. They're usually sold direct by mattress brands rather than via mattress shops on industrial estates. Honestly, I've always thought that 'mattress in a box' would be more accurate but let's not allow pedantry to get in the way of a nice bit of alliteration. |
The Emma Hybrid mattress has a layer of small springs (the layer directly below the blue layer)
...whilst this cutaway of the Emma Original Hybrid shows that it has much larger pocket springs than the Emma Hybrid
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How firm is The Emma Hybrid Mattress?
According to Emma, the Emma Hybrid mattress is 'medium firmness'
However, the official website goes on to say 'industry testing and customer reviews have made it clear that our Emma Hybrid is a slightly softer model in comparison to the Emma Original' and then it says 'On a scale of 1-10, with 1 being very soft and 10 being very firm, we rate the Hybrid as 4-5 and the Original at 6-7.'
Firmness is a hot topic in the fascinating world of mattresses (Ed: er, really?).
No-one has ever quite agreed on what 'soft' 'medium' or 'firm' means so it's a bit of a guessing game for the shopper. One company's firm mattress might feel the same as another company's soft mattress - although in reality it's not quite as dramatic as that.
That's the main reason why I always like to try a mattress out in a shop, or go for one with a home trial period which allows you to send it back or swap it (e.g. OTTY, Brook + Wilde, Emma, Eve, Simba, Ergoflex, Nectar).
It's also useful to have a basic understanding of how you should choose the right firmness of mattress for you. The two main rules are:
If you combine these two, it will give you a good starting point. For example, a very heavy person who mostly sleeps on their back is probably not going to get enough support from a very soft mattress.
However, the official website goes on to say 'industry testing and customer reviews have made it clear that our Emma Hybrid is a slightly softer model in comparison to the Emma Original' and then it says 'On a scale of 1-10, with 1 being very soft and 10 being very firm, we rate the Hybrid as 4-5 and the Original at 6-7.'
Firmness is a hot topic in the fascinating world of mattresses (Ed: er, really?).
No-one has ever quite agreed on what 'soft' 'medium' or 'firm' means so it's a bit of a guessing game for the shopper. One company's firm mattress might feel the same as another company's soft mattress - although in reality it's not quite as dramatic as that.
That's the main reason why I always like to try a mattress out in a shop, or go for one with a home trial period which allows you to send it back or swap it (e.g. OTTY, Brook + Wilde, Emma, Eve, Simba, Ergoflex, Nectar).
It's also useful to have a basic understanding of how you should choose the right firmness of mattress for you. The two main rules are:
- heavier people sink into mattresses more than lighter or smaller people. So, heavier people need firmer mattresses.
- side sleepers put more pressure on their hips and shoulders than front/back sleepers. So, side sleepers need softer mattresses.
If you combine these two, it will give you a good starting point. For example, a very heavy person who mostly sleeps on their back is probably not going to get enough support from a very soft mattress.
How does the Emma Hybrid Mattress trial period and guarantee compare to its rivals?
The Emma Hybrid Mattress has a huge 200 night 'risk' free trial meaning that you can try it out for more than six months before deciding if you want to keep it. The Emma Original has the same trial period.
A few years ago, such things would have seemed wild in the mattress market but nowadays there are several mattress brands offering home trials. The reason is that brands like OTTY, Brook + Wilde, Emma, Eve, Simba, Ergoflex and Nectar mostly just sell online with only occasional appearances in shops. For the last few years they've been trying to out-do each other with longer home trials and longer warranties.
At the time of writing, we know of only three mattress brands which offer a similar or longer home trial period than Emma:
Several mattress brands offer 30-100 day trials, which is still very useful. There is certainly a slight advantage in trying out mattresses in different seasons but I reckon most people know if a mattress is right for them within a few days or weeks.
Meanwhile, the Emma Hybrid Mattress offers a 10 year guarantee (read what it includes here). As a general rule, pocket sprung mattress brands offer warranties of between 5-10 years depending on how much they cost. Bed in a box mattresses mostly come with 10 year warranties.
Some exceptions to those general rules are:
A few years ago, such things would have seemed wild in the mattress market but nowadays there are several mattress brands offering home trials. The reason is that brands like OTTY, Brook + Wilde, Emma, Eve, Simba, Ergoflex and Nectar mostly just sell online with only occasional appearances in shops. For the last few years they've been trying to out-do each other with longer home trials and longer warranties.
At the time of writing, we know of only three mattress brands which offer a similar or longer home trial period than Emma:
- Simba Sleep also offer a 200 night trial (£799)
- Nectar Sleep offer a 365 night trial (£569)
- DreamCloud offer a 365 night trial (£949)
Several mattress brands offer 30-100 day trials, which is still very useful. There is certainly a slight advantage in trying out mattresses in different seasons but I reckon most people know if a mattress is right for them within a few days or weeks.
Meanwhile, the Emma Hybrid Mattress offers a 10 year guarantee (read what it includes here). As a general rule, pocket sprung mattress brands offer warranties of between 5-10 years depending on how much they cost. Bed in a box mattresses mostly come with 10 year warranties.
Some exceptions to those general rules are:
- Nectar Sleep and DreamCloud are two 'bed in a box' brands which offer a 'forever' warranty (with some terms and conditions obviously).
- Posh brand Vispring offer up to 30 years on their mattresses, although they cost £2000+
- Mattresses which cost under £200ish sometimes just come with a one year warranty.
Where can I buy The Emma Hybrid Mattress?
The Emma Hybrid mattress is sold at Amazon and via the Emma website. You get the 200 night trial from both sites.
When we checked in early 2021, it was exactly the same price on both sites.
When we checked in early 2021, it was exactly the same price on both sites.
Rather unsurprisingly, the best place to find discounts for the Emma Hybrid mattress is on the Emma website.
Whenever we hear of deals, we add them to the top of this page.
Whenever we hear of deals, we add them to the top of this page.
Will Emma take away my old mattress if I buy an Emma Hybrid Mattress?
Emma will take away your old mattress if you buy the Emma Hybrid mattress.
However, you do have to pay for it. At the time of writing it costs £39.
Some 'bed in a box' mattress brands don't offer this service, so this is a plus point of the Emma mattresses.
However, you do have to pay for it. At the time of writing it costs £39.
Some 'bed in a box' mattress brands don't offer this service, so this is a plus point of the Emma mattresses.
What are the alternatives to The Emma Hybrid Mattress?
As mentioned earlier, the The Emma Mattress/The Emma Original is the most obvious alternative to the Emma Hybrid. It costs a couple of hundred pounds less (ish) but it doesn't have the same mini springs.
However, there are a few rivals to the Emma Hybrid made by other mattress manufacturers:
However, there are a few rivals to the Emma Hybrid made by other mattress manufacturers:
**Brook + Wilde Lux Discount Code: 40% off with code MAY40 until 17/05/21**
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Brook + Wilde's Lux Mattress costs about the same as the Emma Hybrid
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Eve's hybrid mattress is medium/firm
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**Simba Sale: 25% off mattresses until 17/05/21**
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Reviews of the Simba Sleep mattress are very good
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Review scores and prices are correct at the time of writing (January 2021).