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Otty mattresses - reviews, awards, discounts and buying guide
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Otty are one of the newer names in the mattress market, but they're certainly worth considering if you want a mid-priced and highly regarded mattress.
They get very positive reviews, have won lots of awards and are a little cheaper than several of their competitors. Plus, they offer a free trial period and a long warranty. What type of mattresses do Otty make? |
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Otty are one of those 'bed in a box' mattress brands which come squashed up in a box, which makes it easier to get them upstairs without destroying your banisters. They are mostly an online company, but you can try them out in a number of locations. Unlike a lot of 'bed in a box' brands they will actually take away your old mattress for a fee.
Unlike 'traditional' brands, they have a very small range of mattresses. Personally, I find this quite appealing as mattress buying is pretty baffling when a company has dozens of seemingly identical white rectangles for you to choose from.
Two of their mattresses (Otty Hybrid and Otty Essential) are a mix of pocket springs and foam, whilst the Otty Flex is entirely foam. If you're trying to figure out the difference between sprung and foam mattresses, you might like to read our guide. The gist of it is that pocket springs are what most of us are used to, but that foam mattresses offer consistent support and are better for people with allergies as they don't gather dust. With Otty's Hybrid mattress, you get both springs and foam (hence the name).
The main difference between the Otty Essential and Otty Hybrid mattress seems to be the number of pocket springs. Most advice guides suggest that heavier people will get more support from a higher spring count.
Another slight difference between the three mattresses is how firm they are. According to Otty, their Hybrid model is the firmest (7/10 with 10 being firm) whilst the Essential is 6/10 and the Flex foam mattress is 6.5/10.
Unlike 'traditional' brands, they have a very small range of mattresses. Personally, I find this quite appealing as mattress buying is pretty baffling when a company has dozens of seemingly identical white rectangles for you to choose from.
Two of their mattresses (Otty Hybrid and Otty Essential) are a mix of pocket springs and foam, whilst the Otty Flex is entirely foam. If you're trying to figure out the difference between sprung and foam mattresses, you might like to read our guide. The gist of it is that pocket springs are what most of us are used to, but that foam mattresses offer consistent support and are better for people with allergies as they don't gather dust. With Otty's Hybrid mattress, you get both springs and foam (hence the name).
The main difference between the Otty Essential and Otty Hybrid mattress seems to be the number of pocket springs. Most advice guides suggest that heavier people will get more support from a higher spring count.
Another slight difference between the three mattresses is how firm they are. According to Otty, their Hybrid model is the firmest (7/10 with 10 being firm) whilst the Essential is 6/10 and the Flex foam mattress is 6.5/10.
Which awards have Otty mattresses won?
Otty picked up a prestigious award in 2018 at the UK's Bed Industry Awards when it was named Small Online Bed Retailer of the Year. For those who don't follow such events as closely as me, that's the main industry awards and it was something of a big deal when they won.
There are also an impressive list of awards on Otty's own website, including prizes from Expert Reviews, Real Homes, Which? and Good Housekeeping. It's worth noting that all four of them were testing the Otty Hybrid, rather than the Otty Essential or Otty Flex. That's not to say that the others aren't any good, just that there's more information available on the Otty Hybrid. It's also included in a 'best mattress' list by the Evening Standard.
There are also an impressive list of awards on Otty's own website, including prizes from Expert Reviews, Real Homes, Which? and Good Housekeeping. It's worth noting that all four of them were testing the Otty Hybrid, rather than the Otty Essential or Otty Flex. That's not to say that the others aren't any good, just that there's more information available on the Otty Hybrid. It's also included in a 'best mattress' list by the Evening Standard.
What reviews do customers give Otty mattresses?
You might get the impression online that every mattress brand has endless 5/5 reviews, so it's worth digging a little deeper.
We did a mini league table of TrustPilot reviews for some of the biggest mattress brands and found that Otty was right at the top (according to the Trust Score, as of October 2019).
Here's the full list, in case you're interested:
It's worth bearing in mind that the Otty score was for the whole brand, rather than for a specific mattress. See our beginners guide for more details and explanation of these scores. Several brands don't seem to be on TrustPilot, so this isn't an exhaustive list.
Elsewhere, Otty was scoring 4/5 on Amazon when I checked.
We did a mini league table of TrustPilot reviews for some of the biggest mattress brands and found that Otty was right at the top (according to the Trust Score, as of October 2019).
Here's the full list, in case you're interested:
- Otty - 4.7/5
- Eve Sleep - 4.6/5
- Sleepeezee - 4.6/5
- Simba Sleep - 4.6/5
- Nectar Sleep - 4.5/5
- Leesa UK - 4.5/5
- Dormeo - 4.5/5
- Casper - 4.4/5
- Silentnight 4.3/5
- Emma Mattress - 4.3/5
- Mammoth - 3.9/5
- Sealy - 3.8/5
- Happy Beds - 3.6/5
- Hypnos Beds - 3.6/5
- Harrison Spinks (manufacturer of the John Lewis & Partners Natural Collection) - 3.3/5
- Hyde and Sleep - 2.5/5
- Tempur - 1.9/5
It's worth bearing in mind that the Otty score was for the whole brand, rather than for a specific mattress. See our beginners guide for more details and explanation of these scores. Several brands don't seem to be on TrustPilot, so this isn't an exhaustive list.
Elsewhere, Otty was scoring 4/5 on Amazon when I checked.
What guarantee does Otty offer?
Otty offer a ten year warranty. That's similar to several of their rival 'bed in a box' brands but longer than warranties offered by lots of other big name 'traditional' mattress manufacturers.
You'll find the cheapest mattresses come with a year or two's warranty, whilst most offer between 5 and 10 years. There are exceptions, such as posh brand Vispring which offers up to 30 years. Meanwhile, 'bed in a box' brand Nectar Sleep offer a 'forever guarantee'.
Needless to say, there are terms and conditions attached to warranties so please read the small print first.
Otty also offer a very appealing 100 night trial. You pay for the mattress and can get a refund if 'you are not 100% satisfied'. Again, it's important that you read the terms and conditions but it does mean that you can really see if a mattress is right for you. Similar offers and trials are offered by a number of Otty's rivals (e.g. Leesa, Casper, Simba) whilst Nectar Sleep offer a 365 night trial.
You'll find the cheapest mattresses come with a year or two's warranty, whilst most offer between 5 and 10 years. There are exceptions, such as posh brand Vispring which offers up to 30 years. Meanwhile, 'bed in a box' brand Nectar Sleep offer a 'forever guarantee'.
Needless to say, there are terms and conditions attached to warranties so please read the small print first.
Otty also offer a very appealing 100 night trial. You pay for the mattress and can get a refund if 'you are not 100% satisfied'. Again, it's important that you read the terms and conditions but it does mean that you can really see if a mattress is right for you. Similar offers and trials are offered by a number of Otty's rivals (e.g. Leesa, Casper, Simba) whilst Nectar Sleep offer a 365 night trial.
Where can I buy Otty mattresses? do they offer discount codes?
Otty mostly sell direct, although they do sell mattresses in a number of mattress showrooms. You can also buy Otty via Amazon. It's worth checking both to see which is offering the best discount (when I checked, the best price was from Otty direct). We'll add discounts and deals here when we find them.
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